Rewards Programme Terms

The programme is offered by the restaurant whose page you scanned (the "Restaurant"). Karam Rewards (LEEM ECOSYSTEMS L.L.C. S.P.C.) provides the technology. Where a permit is required for the promotion, the Restaurant is responsible for holding it.

You must be 18 or over, give accurate details, and have a valid email and mobile number. One person may hold one membership per restaurant. Staff of the Restaurant and of delivery platforms may not take part using their own orders if the Restaurant says so.

• Delivery: scan the QR code on your delivery order, enter your details and your real order number, verify your email, and take your reward.

• Dine-in: scan the QR code on your table and enter the code you received. Each dine-in visit counts once and gives you a new code to use next time. Codes are for one use only.

Some offers may be shown by the Restaurant as a game or draw. Whether a reward is guaranteed is shown before you play. The Restaurant's own offer terms and dates also apply.

A reward is a free item or discount stated on screen and in your email. It has no cash value, cannot be exchanged for cash, sold or transferred, and cannot be combined with other offers unless the Restaurant says so. It is valid for 14 days from issue unless a different date is shown on the offer, and then expires. Rewards are subject to availability at the branch.

Rewards are redeemed in the restaurant. After you enter your code at the table, a team member checks it and confirms the reward. The Restaurant may refuse a reward that is expired, already used, or linked to an invalid or reused order or details.

You must not use false details or order numbers, create several memberships, share or sell codes, use automated tools, or interfere with the service. If we or the Restaurant reasonably suspect abuse, rewards may be cancelled and membership suspended.

You only get promotional messages if you ticked the marketing box. You can unsubscribe at any time using the link in any email. Joining does not depend on it.

How we handle your data is explained in our Privacy Policy, which forms part of these terms.

The Restaurant may change or end the programme. We will give reasonable notice on the programme page or by email. Rewards already issued and still valid will be honoured, and changes will not remove rights you have already earned.

Nothing in these terms limits your rights under UAE consumer protection law. Subject to that, neither the Restaurant nor Karam Rewards is liable for indirect losses, or for outages or delays outside our reasonable control. The Restaurant is responsible for the food and service it provides.

Please tell the Restaurant first, or write to legal@karamrewards.com. You may also contact the competent consumer protection authority in the UAE.

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Abu Dhabi, and the courts of Abu Dhabi have jurisdiction. They are published in Arabic and English. If the two differ, the Arabic version prevails.